Load Balanced Environments

Using multiple application servers to point to the same existing CDM database is considered a load balanced environment, even if you are not using a true load balancer. This method requires appropriate CDM licenses for a multiserver environment in production. For more information, see Create a Load Balanced Environment.

Change CDM User Cache Location

You may need to change the location of the CDM user cache, such as for Citrix deployments. For example, the CDM users' %localappdata% is redirected from C:\Users\<userid>\AppData\Local\CDM to a network share such as Z:\Users\<userid>\AppData\Local\CDM.

When the "Remember Me" function is used on the login screen, the credentials are saved in the cache. Since they can only be loaded on the same machine they are created on, the login will fail when using network drives/shares. To reset the setting, change the entry <AllowRememberCredentials enabled="true" /> from true to false in the CDM.config file on the CDM application server. Without changing this setting, login may fail until the user cache folder is renamed or deleted (take a backup first!).