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Save Error: Request Entity Too Large

Saving or checking in report objects may give an error.

Error Log

ERROR Ibm.CognosDM.Server.Server - CDCGN00190E ExceptionToken: da9bfbcf-d3d6-4558-a1f5-cea2c287726c An unknown error occurred while running a task: {0} Error 0 Ibm.CognosDM.Server.Exceptions.ServerException: An unknown server error occurred. ---> Ibm.CognosDM.Server.Exceptions.ServerException: An unknown server error occurred. ---> System.ServiceModel.ProtocolException: The remote server returned an unexpected response: (413) Request Entity Too Large. ---> System.Net.WebException: The remote server returned an error: (413) Request Entity Too Large. at System.Net.HttpWebRequest.GetResponse() at System.ServiceModel.Channels.HttpChannelFactory`1. HttpRequestChannel.HttpChannelRequest.WaitForReply (TimeSpan timeout)

Solution

  1. Open IIS Manager on the CDM application server.
  2. In the left pane, select the CDM Server website.
  3. In the center pane, click SSL Settings.
  4. Clear Require SSL, and select Ignore for Client certificates.

    Ignore Client Certificates

  5. Restart IIS.

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